Welcome to an emerging community of practice & work in progress.

Site management

- management beyond Operational Guidelines

World Heritage site managers / coordinators are entrusted the day to day management of the site with formal requirements set out through the Operational Guidelines for the Implementation of the World Heritage Convention and the site specific Management Plan.

Tourism and visitor management has become integral to site management. Legal and institutional frameworks, policy documents, resources and good practices aside, there is no generally applicable approach balancing protection, use and development. World Heritage sites are all unique, where successful management focus on how to ensure its relevance in a local community context. So what do you do as a site manager when challenges are complex, action is urgent, interests are many and diverse, and time and resources are limited?

World Heritage Catalysis helps site management catalyse positive change through transformative visitor management for the protection of heritage, local sustainability and resilience. It specifically provides user support in application of the UNESCO Visitor Management Assessment & Strategy Tool (VMAST) alongside other tools and technologies, and through the community plattform help bring a broad and diverse set of stakeholders together in strategy development and implementation.

Featured resources

As site manager/coordinator you need regular input and inspiration. In Hub Store you will find relevant online products, services and projects. Resources can be purchased separately, alternatively at accessed via one of the membership plans. Below are examples of specifically relevant products, services and projects availed through Hub Store. 

Featured resources coming soon.

VMAST plans
Hub Store

Community

Joining the community is free.

Content and fees for the paid plans may change without prior notice, but never negatively affect current memberships. 

Community

Free

 

For site management without a VMAST account.

 

The Club - community 

  • Community platform connecting members across topics and conversations
  • Catalysts - relevant expertise
  • Collaboration opportunities 
  • Partner offers negotiated to support members

 

The Hub - resources

  • Newsletter
  • Resources available in community and Hub Store
  • Open Space 24/7
  • Events & thematic discussions 
  • Crowdsourcing of resources

VMAST

  • Regularly hosted VMAST introductions

WHETS*

Join community

Club

$33/m*

Also available paying with ₩ (voucher)

For site management with a VMAST account.  

 

The Club - community

 Same as Community plan:

  • Access to collaborative spaces mirroring VMAST
  • Workshops

 

 

  

The Hub - resources

Same as Community plan:

  

VMAST

  • Regularly hosted VMAST circles supporting VMAST users
  • 20% discount on extended VMAST plans (Teams / Collaboration) 

 

WHETS*

  • 1 (voucher) upon renewal of monthly plan
Sign up

Catalyst

Upon quote

Also available paying with ₩ (voucher)

For site management actively applying VMAST.  

 

The Club - community 

Same as Community & Club plan:

  • Support upon identified needs.
  • Dedicated working space for inclusive strategy development and/or implementation.

 

 

The Hub - resources 

Same as Community & Club plan:

 

VMAST 

 

WHETS*

Contact for quote

* The World Heritage Exchange Trading System (WHETS) is in an early stage of development and currently piloted as a voucher system.

Earn ₩