Welcome to an emerging community of practice.

Site management

- management beyond Operational Guidelines

World Heritage site managers / coordinators are entrusted the day to day management of the site with formal requirements set out through the Operational Guidelines for the Implementation of the World Heritage Convention and the site specific Management Plan.

Tourism and visitor management has become integral to site management. Legal and institutional frameworks, policy documents, resources and good practices aside, there is no generally applicable approach balancing protection, use and development. World Heritage sites are all unique, where successful management focus on how to ensure its relevance in a local community context. So what do you do as a site manager when challenges are complex, action is urgent, interests are many and diverse, and time and resources are limited?

World Heritage Catalysis support site management making use of the World Heritage Visitor Management Assessment & Strategy Tool (VMAST) and other tools and technologies to catalyse positive change through visitor management. It sets out a methodology for transformative visitor management and facilitate a platform for the involvement of a broad set of stakeholders in strategy development and implementation for the protection of World Heritage and localisation of the UN Sustainable Development Goals.

Featured resources

As site manager/coordinator you need regular input and inspiration. In Hub Store you will find relevant online products, services and projects. Resources can be purchased separately, alternatively at accessed via one of the membership plans. Below are examples of specifically relevant products, services and projects availed through Hub Store. 

Featured resources coming soon.

VMAST plans
Hub Store

Community

Joining the community is free.

Content and fees for the paid plans may change without prior notice, but never negatively affect current memberships. 

Community

Free

 

This plan is appropriate for site management without a VMAST account.

 

The Club - community

Access to:

  • Community platform connecting members across different topics and conversations
  • Newsletter based on community activity
  • Catalysts - direct booking to relevant expertise
  • Partner offers specifically negotiated to support members 

 

The Hub - resources

Access to:

  • Knowledge commons co-created by the community
  • Resources and collaboration opportunities in Hub Store
  • Open Space allowing community members to network and/or organise meetings 24/7
  • Events & thematic discussions 
  • Crowdsourcing of resources (coming)

 

WHETS*

Future features:

Join community

Club

$33/m*

Also available paying fully or partly with ₩ (voucher)

This plan is appropriate for site management with a VMAST account.  

 

The Club - community

Same as Community plan:

  • Access to more community spaces including collaborative spaces and workshops.

 

The Hub - resources

Same as Community plan:

 

VMAST

  • Invitation to regularly hosted VMAST circles supporting VMAST users
  • Access to VMAST Forum for collaboration around VMAST objectives
  • Access to VMAST Q&A
  • 20% discount on extended VMAST hosting plans (Teams / Collaboration)

 

WHETS*

Same as Community plan:

  • 1 (currently issued as voucher) upon renewal of monthly plan
Sign up

Catalyst

Upon quote

Also available paying partly with ₩ (voucher)

This plan is appropriate for site management actively applying VMAST.  

 

The Club - community

Same as Community & Club plans:

  • Extended support upon identified needs.
  • Dedicated working space / Site lab to facilitate inclusive strategy development and/or implementation.

 

The Hub - resources

Same as Community & Club plans:

 

VMAST

Same as Club plan:

 

WHETS*

Same as Community & Club plan:

Contact for quote

* The World Heritage Exchange Trading System (WHETS) is in an early stage of development and currently piloted as a voucher system.

Earn ₩