UNESCO WH onboarding form

The Visitor Management Assessment & Strategy Tool

Sign up for a VMAST account

VMAST is available free of charge to all World Heritage sites through UNESCO World Heritage Sustainable Tourism Programme.

For all other interest in VMAST click here.

World Heritage site management authorities, please fill in the below

The VMAST account set up through this plan will be the official VMAST account for the site. The free hosting plan includes installation of site specific VMAST account, generation of user password (for one unique user), and basic technical troubleshooting. For extended hosting and support, please click here.

VMAST ToU

By requesting a VMAST account you accept the Terms of Use:

1. Data generated using VMAST is the property of the VMAST account holder.

2. It is the responsibility of the VMAST account holder to: a) ensure that data submitted reflect the current management situation; b) ensure that forms are synced (which is necessary in order to benefit from VMAST improvements and updates), and to correctly save work/data; c) ensure that the VMAST account is registered with the appropriate organisation and/or team members, and that contact information is correct and up to date.

3. In the case where VMAST is set up through UNESCO, registered for a World Heritage site, World Heritage site management authorities and/or a Tentative World Heritage, use is based on the understanding that UNESCO may use data for reporting services. This may be global/ regional/ national/ thematic reporting. No individual VMAST account or site will be exposed unless directly or indirectly approved by the account holder.

4. It is the responsibility of the VMAST account holder to be aware and manage the potential indirect and/or implicit use of VMAST generated data. Indirect or implicit approval may find place where VMAST is used as a collaborative tool or in a collaborative effort (for example in a workshop), when VMAST is used as a research data collection tool, or where VMAST data is submitted in a third party tool or framework.

5. A VMAST account holder can at any point request the VMAST account to be deleted.

6. Access to the VMAST account and/or forms can be suspended or deleted according to the agreement under which it was set up.

7. All use of VMAST may inform its further improvement.

8. As host and service providers of VMAST, Zegeba and World Heritage Catalysis may contact VMAST accountholders using the email registered in the system.

9. VMAST account holder details may be shared with UNESCO in order to manage accounts.

10. UNESCO, Zegeba and/or World Heritage Catalysis shall not be held liable for any special, incidental, indirect, reliance or consequential damages, whether foreseeable of not, including, but not limited to, loss of data or information, claims for services, interruptions or transmission problems, occasioned by any defect in the site, the tool, its content, the inability to user services provided hereunder or any other cause whatsoever with respect thereto, regardless of theory of liability.

11. These Terms of Use may be revised from time to time by updating this posting. VMAST users are bound by any such revisions and should therefore periodically review the then current Terms of Use.

12. Additional services provided by Zegeba and/or World Heritage Catalysis will be governed under aligning but extended ToU.

I want to set up a VMAST account.

Yes - a VMAST account for a World Heritage site as made available through UNESCO. The requested account will be the primary VMAST account for the site and is confirmed with site management authorities and/or National Focal Point.*

Yes - a VMAST account for other purposes (Please go to extended plans.)

No - I do not need a VMAST account.

I want to register as VMAST user.

Yes - I will be the main coordinator and point of contact for this VMAST account (Free)

No - I am already a VMAST user but I want access to the requested VMAST account. (Fees may apply.)

Select VMAST language

VMAST_English

VMAST_Español

VMAST is hosted and serviced by Zegeba in partnership with World Heritage Catalysis. By signing up you will receive a follow up email and be included on the mailing list, to which you can unsubscribe at any time.